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May 23, 2022
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Work List Filters correctly filtering

  • May 23, 2022
  • 0 replies
  • 386 views

My team and I have realized that with the transition to the New Experience we are getting additional, and frustrating "Approvals" in our Work List that are tasks we have already completed. Once we mark a task as complete, it immediately appears in our Work List again as a task that is Ready to Start, even if the approval is not assigned to us.


That completely defeats the purpose of a separate "Approvals" filter. If we have marked a task as complete it should disappear from our queue regardless of whether or not there is an approval because that creates double the work, and unnecessary notifications for our users.