Where can I can cancel my subscription? | Community
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Michael_Gehrman
Michael_Gehrman
Level 1
March 6, 2019
Question

Where can I can cancel my subscription?

  • March 6, 2019
  • 2 replies
  • 2459 views

I've reached out to numerous marketo employees and have not been contacted back, can someone please reach out to me at mgehrmann@jgw.com with instructions on how to end this service.

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2 replies

Devraj_Grewal
Devraj_Grewal
Level 10
March 6, 2019

Michael,

If you have questions about your subscription email support@marketo.com, they can at least direct you to the appropriate person.

Veronica_Holme4
Veronica_Holme4
Level 9
March 7, 2019

Your business has purchased either a one year or multi year subscription. At the end of your contract term your Customer Success Manager will reach out about renewal, and at that stage you can ask not to renew. If you know who your CSM is, they are the best person to reach out to and discuss options.

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