Trying to run an update status flow, but schedule says affects 0 people | Community
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Lisa_Possee
Lisa_Possee
Level 1
January 24, 2019
Question

Trying to run an update status flow, but schedule says affects 0 people

  • January 24, 2019
  • 3 replies
  • 1525 views

Hi- I'm trying to update the campaign status in SFDC. I'm using the Update SFDC Status flow. But when I look at Schedule, it says it will affect 0 people. I have the same lists in the smart list that we used to send the original campaign. Help please.

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3 replies

SanfordWhiteman
SanfordWhiteman
Level 10
January 24, 2019

Please move the thread to Products. This isn't a support space. Move link at the right.

SanfordWhiteman
SanfordWhiteman
Level 10
January 26, 2019

You need to provide much more information. "The same lists" isn't useful: show us the qualification rules for each and prove there are leads who will qualify.

Rachit_Puri2
Rachit_Puri2
Level 5
January 29, 2019

There's something that is wrong in the smart list logic that you may be using. If you are using a filter that says not a member of your SFDC campaign, but you want to change their status, it may be causing this. Share a snapshot of your smart list and details of records who would match your criteria.

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