How to avoid spam filter auto click on email links? | Community
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Teresa_Hsu1
Teresa_Hsu1
Level 3
July 20, 2015
Question

How to avoid spam filter auto click on email links?

  • July 20, 2015
  • 2 replies
  • 1650 views

I have a "Contact Sales" link in one of our emails.  When the link is clicked, that will trigger an auto email to send to our sales team.  However, when the sales people called back, these prospects said that they've never clicked on the link.  And I learned that some of the spam filter will click on links in the email.

Any idea how I screen out those invalid clicks?

Thank you!

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
July 21, 2015

There are some threads on this can you do a search?

I am pretty sure there's no way around this.

A
Anonymous
July 21, 2015

I don't think there is a way to do this, and to still have the link shortened and tracked by Marketo.  You could try adding a filter to that trigger to require people to visit the interstitial page that follows the click (if you are using a contact landing page) instead of opening up an emailto link.  Usually the spam filter clicks don't register as independent sessions, so a "clicks link AND visits page" could work.

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