How can I pause nurturing for one specific campaign, and not all of our live nurturing streams? | Community
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A
Anonymous
April 14, 2015
Question

How can I pause nurturing for one specific campaign, and not all of our live nurturing streams?

  • April 14, 2015
  • 2 replies
  • 1630 views
I am looking to pause nurturing for leads in one specific campaign program just for this week. However, I don't want to pause all of nurturing in general. Not exactly sure how to do that...
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2 replies

A
Anonymous
April 14, 2015
Are there specific paremters for the campaign you would like to pause? Perhaps you can create a list of smart list of the leads that you want to pause, and block that smart list from receiving nurture emails for the week.
A
Anonymous
August 6, 2015

I have this same question with specific parameters. I want to pause those in the nurture campaign who are assigned to one lead owner, however, I don't want to pause the whole campaign. What is the best way to do this? 

Justin_Norris1
Justin_Norris1
Level 10
August 7, 2015

Tori Vazquez​, Megan Tilton​,

Are you using an engagement program? If so you can just create a smart campaign targeting the leads you are interested in (owner =x, member of stream =y, or whatever), and run a flow step to pause them in the stream you are interested in pausing:

Pause Leads in an Engagement Program - Marketo Docs - Product Docs

In the same smart campaign you can set a wait period and then set their cadence back to normal after whatever time frame you want so they continue to be nurtured.

However if these leads are receiving a series of emails in a regular 'ole smart campaign flow, you can't really pause them. You can just remove them from the flow (using the "remove from flow" flow step) but then they are out completely. You will need to put them back in the beginning or build a separate flow for them to go into later etc.

This is one use case were engagement programs are really great, since they allow so much flexibility.

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