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January 23, 2015
Question

Assets will not stay approved

  • January 23, 2015
  • 5 replies
  • 1197 views
All of our Marketo landing pages get unapproved with a draft without me doing anything. I see no difference - and nothing changes, but why will they not stay approved ?
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5 replies

Josh_Hill13
Level 10
January 23, 2015
Did you try a browser refresh or login/out? If it still persists, contact support.
January 23, 2015
Also, check to see if any templates were updated. If so, you'll have to re-approved landing pages and emails building off that template.
Kristen_Malkov1
Level 7
January 23, 2015
Is someone else (aside from you) looking at your landing pages but instead of previewing are clicking on them and therefore unapproving?
January 26, 2015

thanks guys. log out, log in tried - but no - problem continues.  all templates are approved - actually the only items that stays approved:)

Just the 2 of us (marketing ops) working in Marketo so noone else to blame I'm afraid.

Kristen_Malkov1
Level 7
January 26, 2015
I'd submit a case, but first check to make sure your templates are approved for the landing pages.