Adobe Campaign Experts on Campaign Standard - Product Update & Overview of Transition Opportunities | Community
Skip to main content
Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
July 18, 2023

Adobe Campaign Experts on Campaign Standard - Product Update & Overview of Transition Opportunities

  • July 18, 2023
  • 5 replies
  • 4553 views

August 3rd, 2023

 

We are happy to welcome Ayush Gupta, Senior Product Manager, Madhupriya Gupta, Product Manager and Bruce Swann, Principal Product Marketing Manager for an AMA session about Adobe Campaign Standard - Product Update & Overview of Transition Opportunities.

 

Our experts:

  • Ayush Gupta is a seasoned Product Manager with vast experience in CRM domain. He has overall 14+ years of experience in technology domain and 8+ years in B2B space. He is part of Adobe Campaign Product Management evangelizing Adobe’s campaign product.
  • Bruce Swann is a Principal Product Marketing Manager for Adobe Campaign, focused on marketing and product strategy for Adobe Customer Journey Management solutions. He has over 20 years’ experience working with digital marketing disciplines like web analytics, social media, mobile marketing and email marketing, as well as marketing and CRM technologies, including marketing automation, predictive analytics and marketing resource management.
  • Madhupriya is responsible for product strategy and customer success. She has 10+ years of experience in technology industry and has worked across Product Management, Software Development and Business Development roles in B2B companies. She has extensive experince in building and scaling enterprise products from scratch.

 

How this AMA works:

  • This thread will open on Thursday, August 3, for you to start submitting your questions.
  • Reply to this post with any questions you have for our Experts. They will reply to as many of your questions as possible. 
  • After the AMA is over, the thread will be locked for new replies, but it will remain visible as a resource. 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

5 replies

M
mmbb110
Level 9
July 18, 2023

Hi @ayushgupta, @Madhupriya and @btswann
There are many issues that we face during workflow execution and currently we are notified when a workflow completely fails or errors out, there are scenarios where a workflow just never finishes or starts or is stuck on some activity , we never know all this unless we are notified either by the clients and it causes a delay.

is there any way we can set up a monitoring feature in ACS to monitor long running workflows and get notified if a workflow does not complete within an x amount of expected time?

M
Adobe Employee
MadhupriyaAdobe Employee
Adobe Employee
August 3, 2023

Hi @mmbb110 , In Control Panel we have an option to monitor workflows: https://experienceleague.adobe.com/docs/control-panel/using/performance-monitoring/database-monitoring/workflow-monitoring.html?lang=en. We are looking into the requirement of setting alerts at a feature level, so that a user can get notified if a particular item such as workflow or domain certificate etc. is not working.

    M
    mmbb110
    Level 9
    July 20, 2023

    @ayushgupta, @Madhupriya and @btswann

    if I am working on an ACS object like Delivery, workflow and simultaneously if someone else is also editing that same object, there should be something in place to notify us if two users are concurrently working to avoid changes overlap. This causes production issues where sometimes changes do not get saved properly as well.
    or is there something already available in ACS that I use to get notified of such a thing?

    M
    Adobe Employee
    MadhupriyaAdobe Employee
    Adobe Employee
    August 3, 2023

    Hi @mmbb110 ,

     

    There is no such option to get notified if more than one person is working on ACS objects simultaneously. We have another forum where you can ask your questions related to ACS, here's the link: https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/bd-p/adobe-campaign-standard-qanda/page/2. Please use this forum to get answers to your questions for future.

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity ManagerAuthor
      Community Manager
      August 3, 2023

      Hi @madhupriya & @aayushgupta27, 
      Thanks for joining our community today. One question that gets asked a lot by our customers is that when exactly is the end of life for Adobe Campaign Standard. Can you please share some insights around that?
      Thanks!

      Sukrity Wadhwa
      M
      Adobe Employee
      MadhupriyaAdobe Employee
      Adobe Employee
      August 3, 2023

      No formal end of life has been set for Adobe Campaign Standard. Post-2023, roadmap investment will start to shift to the future Adobe Campaign release, in our move to create a singular Adobe Campaign version in the market. We highly encourage customers to begin planning their transition to the new version for H1'2024 to take advantage of future roadmap investments. 

        Sukrity_Wadhwa
        Community Manager
        Sukrity_WadhwaCommunity ManagerAuthor
        Community Manager
        August 3, 2023

        So, what will be the migration plan like for organizations which are using both Adobe Campaign Standard and Adobe Campaign Classic (version 7.0 or earlier)? Do they need to upgrade all their instances to this new version of Adobe Campaign or just Campaign Standard? 

        Sukrity Wadhwa
        Sukrity_Wadhwa
        Community Manager
        Sukrity_WadhwaCommunity ManagerAuthor
        Community Manager
        August 3, 2023

        Thanks @madhupriya & @ayushgupta for taking out the time today to answer our queries. This was supremely helpful! 

        Sukrity Wadhwa
        Terms & ConditionsAccessibility statement

        Loading footer...